Exceptional Family Member Program (EFMP)

Hours of Operation

Monday - Friday, 7:30 am - 4 pm


Bldg 13 Brookley Ave
Joint Base Anacostia Bolling
Washington, DC 20032


(202) 284- 4473 / 4469

We know that your family members are the most important people in your life and having a family member with special needs can create unique challenges. The Exceptional Family Member (EFMP) is here to help!

EFMP is a Department of Defense mandated enrollment program that is based on public law. It is offered by all branches of the military and includes a variety of personnel, medical and family support functions. The program works with other military and civilian agencies to provide comprehensive assistance, coordination, medical, educational, housing, community support and personal services to military families with special needs.

EFMP-Family Support can assist you with managing the competing demands of the military mission and family life, through advocacy for special house modifications, respite care, recreational & educational events, special needs resources, information about your rights and responsibilities and much more.

We welcome you to contact us!

The 3 Components

All three components work toward a common goal of providing comprehensive and coordinated support to families.

Military Resources

Military OneSource1-(800) 342-9647 | https://www.militaryonesource.mil

Offers a wide range of individualized consultations, coaching, and non-medical counseling for many aspects of military life wherever you are, worldwide.

Military & Family Readiness Center (M&FRC)Support includes financial, deployment, relocation, transition, employment, voting, EFMP, information & referral and more. Joint Base Anacostia Bolling M&FRC: 202-284-4473 (Open 7:30am-4:00pm M-F.Or find your nearest center: https://installations.militaryonesource.mil

Military and Family Life Counselors (MFLC)Offers support for service members, families, and survivors with non-medical, face-to-face counseling both on and off-installation. Joint Base Anacostia Bolling MFLC: 202-302-2688

Emergency Financial Assistance Relief SocietiesAir Force: https://afas.org

Army: https://www.armyemergencyrelief.org 

Navy & Marine: https://www.nmcrs.org 

Federal Civilian: https://feea.org

Military/Veteran Crisis LineConfidential 24/7. Call 1-(800) 273-8255, text 838255 or chat: https://www.veteranscrisisline.net/get-help/military- crisis-line

Employee Assistance ProgramFor DoD civilian employees. Call 1-(800) 222-0364 (1-(888) 262-7848 TTY), or visit EAP www.FOH4You.com or Worklife4you www.worklife4you.com (use code "USAF")

National Resource DirectoryStill not finding what you're looking for. Try https://nrd.gov.

Civilian Resources

CDC“Managing Anxiety & Stress”

SAMHSA Disaster Distress HelplineCall (800) 985-5990 or text “TalkWithUs” to 66746

Provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human- caused disasters: https://www.samhsa.gov/find-help/disaster-distress-helpline/contact-us

Coping tips for traumatic events/disasters: www.samhsa.gov/find-help/disaster-distress-helpline/coping-tips

NAMIFree Support 24/7. Text "NAMI" to 741741

Resource Library: https://www.nami.org/Find-Support/NAMI-HelpLine/NAMI-Resource-Library

Online support groups:https://www.verywellmind.com/best-online-anxiety-support-groups-4692353

Additional Resources

PARENT TRAINING CENTERSPerform a variety of direct services for children and youth with disabilities, families, professionals, and other organizations that support them. To find a Parent Training Center in any

State: http://www.parentcenterhub.org/find-your-center/

Maryland Parent Training CenterThe Parents' Place of Maryland (PPMD)
802 Cromwell Park Dr. (Suite Q)
Glen Burnie, MD 21061
Phone: (800) 394-5694 | (410) 768-9100
Website: www.ppmd.org

Virginia Parent Training Center

Parent Educational Advocacy Training Center (PEATC) 100 N. Washington St. (Suite 234)
Falls Church, VA 22046
Phone: (703) 923-0010 | (800) 869-6782
E-Mail: partners@peatc.org

Website: http://www.peatc.org/

Washington DC Parent Training Center

Advocates for Justice & Education, INC
1200 G St. NW (Suite 725)
Phone: 1-(200) 678-8060 | (888) 678-8060
Website: www.aje-dc.org

Early Intervention

Child FindA legal requirement that schools must find all children who have disabilities and who may be entitled to special education services.

Maryland State Department of EducationDivision of Special Education/Early Intervention Services
200 W. Baltimore St. (9th floor)
Baltimore, MD 21201
Toll-Free Phone: 1-(800) 535-0182
Website: http://marylandpublicschools.org/programs/Pages/Special-Education/MITP/index.aspx

Infant & Toddler Connection of Virginia

Phone: 1-(800) 234-1448
Website: http://www.infantva.org/

District of Columbia Public Schools

Early Stages Center
1125 New Jersey Ave. NW
Washington, DC 20001
Phone: (202) 698-8037
Website: https://www.earlystagesdc.org/

Military Legal Assistance

Disability Law Centers

Disability Rights Maryland1500 Union Ave. (Suite 2000)
Baltimore, MD 21211
Phone: (410) 727-6352
Website: www.disabilityrightsmd.org

Disability Law Center for Virginia1910 Byrd Ave. (Suite 5)
Richmond, VA 23230
Phone: (804) 225-2042 Voice/TTY | (800) 552-3962 (in VA only)
Fax: (804) 662-7057
E-Mail: info@dlcv.org
Website: http://www.dlcv.org

To find the MDLC equivalent in any State, you can go to: http://www.ndrn.org/en/ndrn-member-agencies.html


The ARCPromotes and protects the human rights of people with intellectual & developmental disabilities, as well as providing them with resources and support: http://thearc.org

Federal & State Resources

Social Security AdministrationWebsite: www.ssa.gov

MedicaidA federal and state program that helps with medical costs for some people with limited income and resources: www.medicaid.gov

Department of Rehabilitation Maryland2301 Argonne Dr.
Baltimore, MD 21218
Phone: (410) 554-9942 | (888) 554-0334
Website: www.dors.maryland.gov

Virginia Department for Aging and Rehabilitative Services
Division of Rehabilitative Services (DARS)
20 Ricketts Dr.
Winchester, VA 22601
Phone: (540) 722-3453
Website: www.vadars.org

Developmental Disabilities Administration

Low Intensity Support ServicesGrants to assist adults with developmental disabilities and families with a child with developmental disabilities in purchasing services and/or items to address needs: https://dda.health.maryland.gov/Pages/home.aspx

Maryland Technology Assistance ProgramHelps families access assistive technologies such as wheelchairs, low-vision aids, adapted telephones, ramps and other home modifications: http://mdod.maryland.gov/mdtap/Pages/MDTAP-Home.aspx

Other Resources

EFMP & MeHere to help you effectively navigate through the Department of Defense’s network of services and support for families with special needs: https://efmpandme.militaryonesource.mil/

Military Families Learning NetworkOnline professional development: https://militaryfamilieslearningnetwork.org/military-caregiving/

Wrightslaw Special Education Law & AdvocacyThis website is designed to meet the needs of parents, educators, healthcare providers and advocates: https://www.wrightslaw.com/info/dod.index.htm

Sesame Street for Military FamiliesThis website assists military families, and their young children cope with the challenges of deployment and build resilience in times of separation and change: https://sesamestreetformilitaryfamilies.org/

The Extended Care Health Option (ECHO)Provides financial assistance to beneficiaries with special needs for an integrated set of services and supplies: https://www.tricare.mil/echo

Hope Connections

Helps people with cancer and their loved ones deal with the emotional and physical impact of cancer through participation in professionally facilitated programs of emotional support, education, wellness, and hope: https://hopeconnectionsforcancer.org/

Operation AutismA Resource Guide for Military Families: https://operationautism.org/healthcare/efmp/